Table of Contents

Overview

Objective

ACCA, an existing BenchPrep client, wanted to more than double the number of courses they offered using the BenchPrep LMS (learning management system).

A global organization with strict funding periods, ACCA needed content ingested, organized, and finalized within three months.

Specifications

As content manager, it was my job to:

  1. Lead this project and present to the customer as their main point of contact for all things content
  2. Assess the content strategy needs and develop creative HTML/CSS-based solutions to product challenges and limitations. This included working with a designer to match the user experience of the ACCA testing environment.
  3. Manage the timeline and schedule
  4. Create a dynamic content brief and manage a group a freelancers as they ingested 1000s of pages of content

Process/Case Study

https://docs.google.com/presentation/d/1N027GvzF6aRwlAaX4tUaulRb5ehtwcbzkFB8x9pFI5w/edit?usp=share_link

Results

  1. All seven courses were delivered on time or ahead of schedule.
  2. In the QA process, ACCA was trained to apply their own changes to course content, allowing more self-service solutions.
  3. Courses were launched to learners with positive reviews on accessibility and enhancing exam confidence.
  4. ACCA re-signed their contract and is planning to develop even more courses on the platform in the near future.

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