Hello 👋! My name is Jonathan. I’m a writer, content strategist, ****& enablement manager living in Chicago.
I think of my work as finding the best ways to communicate important ideas with learning science, accessibility and user experience in mind.
You can currently find me working at Uber 🚗, where I write and design HR content and how-to’s that help Uber employees access their benefits and do their jobs more efficiently.
In my various roles for the past six years, I’ve helped the U.S. government 🏛️ and companies like Taco Bell 🌮, Groupon 🎟️, Abercrombie & Fitch 👕, and Abbott 🧪 design knowledge and training content that puts the needs of their learners and users first.
#Writing and Editing
#Content Strategy
#SEO
As an editorial writer at Encyclopaedia Britannica, I wrote over 50 articles about topics in science, news, entertainment, and technology.
Editorial writing at Encylopaedia Britannica
#Writing and Editing
#Content Strategy
#Knowledge Management
As a Content Strategist at Inkling, I developed a new user support guide and multimedia tutorials alongside a cross-functional group of product and customer success teammates.
User support guide writing & redesign at Inkling
#Content Strategy
#Project Management
#Learning Design
As a Learning Content Manager at BenchPrep, I led a 3-month project to design seven courses and convert over 8,000 pages of learning content into custom, HTML-based modules for a client named ACCA.
Content strategy project case study at BenchPrep
#Writing and Editing
#Content Strategy
#Marketing Copywriting
As a Content Specialist at Groupon, I wrote over 500 profiles and guides for local businesses, events, vacation spots, and Groupon deals.
Copywriting and web content at Groupon